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Company Profile Established by Mario Casalini in 1958 in response to growing demand for Italian publications from American libraries, the company is dedicated to the supply of books published in Italy, France, Spain, Portugal and Greece to institutions worldwide. Specialised added-value services aim to facilitate the receipt and processing of material by include cataloguing, personalised Approval Plans, New Title announcements and physical processing for shelf-ready supply.
Enhancing its traditional supply services for print, Casalini Libri took its place at the forefront of new tendencies in the publishing world in 2000, with the creation of the company's Digital Division. This department's mission is to diffuse content in electronic format and to offer state-of-the-art services to publishers, institutions and individuals.
Having opened the first Casalini Digital Library with the full text content of 6 Italian publishers, the 2011 launch of the Torrossa platform features the content of over 110 academic publishers from Italy and Spain with participants joining continuously. In keeping with Casalini's role as the primary source for libraries collecting publications from Romance language countries, Torrossa.it aims to be the point of reference for scholarly full text content from Italy, Spain, France and Portugal, offering visibility to publishers and discoverability to researchers. Torrossa already offers more e-book and e-journal content from Italy than any other source. Collections offered on the Torrossa platform via institutional subscription include Editoria Italiana Online (EIO), Franco Angeli Online (FAO), Biblioteca Italiana Zanichelli (BIZ), the EIO-Fabrizio Serra Editore e-journal collection, the EIO-École Française de Rome collection, th Erma di Bretschneider e-book collections, EEO Edición Española Online, the CSIC Consejo Superior de Investigaciones Científicas e-journals collection, the Iberoamericana and the Biblioteca Apostolica Vaticana Studi e Testi collections.
Today hosts content from 180 publishers, including more tnah 50 Spanish publishing houses.

Casalini's operations are carried out form the company's historic headquarters at the Villa Torrossa in Fiesole (Florence) and its modern office facilities a few miles away.

The company operates according to the ISO 9000 quality control system.

Contact us For technical assistance please contact torrossa@casalini.it

For more information on the electronic resources available from Casalini libri please contact info@casalini.it

Corporate Headquarters and Postal Address for Correspondence
Casalini Libri s.p.a.
Via Benedetto da Maiano, 3
50014 Fiesole (FI) - Italy
Tel. ++39 055 50181 - Fax ++39 055 5018201

Shipping and Receiving Office
Casalini Libri s.p.a.
Via Faentina 169/15
50010 Caldine - Fiesole (FI) - Italy
Links Library Services Since 1958, Casalini Libri has been a leading supplier of European books, journals, digital content and bibliographic data to libraries and agencies worldwide, guaranteeing high quality, precise, efficient and personalised services. Specialised in Italian, French, Spanish, Portuguese and Greek publications, the company offers a full range of solutions dedicated to collection development and technical services, including: online selection and ordering functions, New Title Information updates, Approval Plan supply, cataloguing and physical processing (Shelf-Ready), in addition to the full text platform for digital content from 180 publishers.

Consolidated Supply of European Publications - www.casalini.it
  • Firm orders for titles in all formats and all subject areas
  • Standing orders for monographic series, serials and annuals
  • Subscriptions for online and print journals

Collection Development Services
Assisting libraries in the development of their collections has always been central to our objectives. Casalini's in-house bibliographers select new titles from Italy, France, Spain, Portugal and Greece that are relevant to academic libraries and create bibliographic records to offer in our New title altert service, available to librarians free of charge according to personal profiles via our online databases or weekly and monthly e-mail updates.
Our book Approval Plan services give libraries the assurance that professional bibliographers will make selections with book in hand to meet their precise subject, non-subject and budget requirements.

Acquisitions, Cataloguing & Technical Services
To facilitate library acquisitions processes, Casalini offers:
  • Online interface for title searching, selection, ordering and order status
  • MARC records with local order and invoice data
  • Bibliographic Standard Records (original LC Core Level Cataloguing following AACR2)
  • Physical processing (barcodes, security strips, library stamps, shelf labels, binding and customized shelf-ready supply)
  • Table of Contents links and ToC in pdf format
  • EDIFACT capabilities for orders and invoices

Torrossa: The Casalini Libri Full Text Platform
In keeping with its role as the primary source for libraries collecting scholarly publications from Romance language countries, Casalini Libri has created and maintains its own full text platform, Torrossa, which offers libraries an ever-growing array of scholarly content from a multitude of publishers from Italy, Spain and beyond. The Torrossa platform provides users with a powerful search engine, nimble navigation tools and features such as user workspace and customization options for Institutions.

Please click here for information regarding all collections available on Torrossa.
Brochure Torrossa
Torrossa Brief Description
Services for Library users Thanks to the IP address recognition included in subscriptions to electronic content, users connected to the library network may navigate www.torrossa.it, carry out searches and benefit from all functions covered by the institution's contract.
It is also possible for individuals to carry out further searches and consult the entire online catalogue through the Torrossa Store portal, an online bookshop for single purchases.
Services for Individuals The website torrossastore.com and its sister site eeo.torrossa.es, for Spanish content only, are available to users wishing to purchase content for individual use.
Single purchases may also be made from www.torrossa.it, if there is no active institutional subscription that excludes the purchase function.

Temporary consultation of full text content
Many publishers offer users the option to consult part, or all, of the full text before purchasing the content in order to evaluate the relevance of the content to their own interest.
The consultation of sample pages may allow users to copy and paste text and print pages. Documents with an expiry limit are marked by the clock symbol .
Full text content made available without charge by publishers do not have any time limit for access and may be used by individuals accessing through Torrossa Store.

Purchasing content
Users may carry out purchases through the Banca Sella circuit using one of the following options: credit card (Visa, Mastercard and American Express), PayPal, MyBank, bank transfer (limited to Banca Sella account holders) and UP Mobile. The system will temporarily leave the torrossa.it webpage to connect to the Banca Sella site, where all the necessary payment and contact information will be requested. Once the purchase has been completed, users will receive a Banca Sella email confirmation of the transaction. Files may be viewed offline, without an active internet connection, for a maximum period of 90 days. In order to continue using the file following this period, it must be opened while connected to the internet.

Saving a local copy of files
The first time the file is opened, users are required to enter their email address and password in order to ensure the protection of the content. The purchased document may then be viewed offline, with no active internet connection, for a period of up to 90 days; subsequent to this period, the document may only be viewed when connected to the internet.

Local copy for downloads from an institutional network
Users may download files from www.torrossa.it on to their personal computers only if this option has previously been agreed in the institution's licence agreement for the content.
In some cases, files are available for download with a time limit of 5 days; a new download may be carried out subsequently, if this period is not sufficient for consultation of the material.
Publisher Services Electronic Services
  • Management of online content at all levels
  • Management of metadata and dissemination of Tables of Contents, Cover images and Abstracts.
  • Attribution of DOI (Digital Object Identifier) for all articles and parts of works.
  • Indexing in all of the major search engines.
  • Ebook and Ejournal publishing with protected access.
  • Digitazation of print volumes and back issues.
  • Course-pack production.
  • Usage statistics
  • Digital repository: management of complete publisher archives in full text with access via password or IP recognition.
  • Ebook sales: distribution in PDF format via Casalini App Casalini for Apple iPad and iPhone
  • Longterm archiving with CLOCKSS and Portico

TORROSSA (www.torrossa.it) and TORROSSA STORE (www.torrossastore.com)
Our Torrossa full text platform is continuously updated in order to offer content either in standard collections (EIO-Editoria Italiana Online, EIO-Periodici, EIO-Italianistica, EEO-Edición Española Online) or in customised packages tailored to libraries' specific requirements. The Torrossa Store provides an online bookstore that is constantly updated, making thousands of books, chapters, issues and articles available in electronic format for purchase by individual users.

DRM
The Casalini Libri Digital Rights Management, developed with Adobe technology, allows for pdf files to be encrypted in order to control access, customise usage permissions and record access statistics.

Traditional Services
  • Promotion of new publications among libraries and cultural institutoons worldwide
  • Online publication of bibliographic records on our multilingual website www.casalini.it
  • Online publication of Tables of Contents, abstracts and cover images fro greater visibility
  • Inclusion of bibliographic records in the leading international bibliographic databases
  • Links to the publisher's website
  • Valorization of publishers' catalogues
  • Personalized promotional information

Casalini Crypto
Online service which permits publishers to manage the DRM (Digital Rights Management) system developed by the Casalini Libri Digital Division directly from their own website in order to protect documents in pdf format. An effective tool for expanding sales channels and diversifying the availability of products, Casalini Crypto provides publishers with the opportunity to promote and sell their content autonomously with no need for investment in expensive installations and maintenance. To receive further details regarding this service, please click here or contact us at torrossa@casalini.it.

Management interface for publishers (publishers.casalini.it)
Portal allowing publishers contributing to the Torrossa platform to consult and download usage statistics for their content as well as administrative documents regarding online sales and services.
To access the site and benefit from the services for publishers, please contact us at: torrossa@casalini.it.
Agency Services Casalini handles orders from agents, distributors and bookshops for digital content hosted on the Torrossa full text platform (e-book and e-journal collections or single titles).
On major EIO and EEO Collections a 3% discount for agencies can apply. No discount is available for subject-based Collections, tailored Collections, Publishers' Collections and Single Titles. (Last update 12/14)
An annual fee up to 10% of the purchased material (including technical updates, maintenance, the management of profiles, licenses and helpdesk service) can be requested, if it is not already handled separately for the Torrossa platform.
Should you require a quote for a specific product, please contact us at torrossa@casalini.it.
The usage license for digital content (Torrossa General License Terms + Torrossa Purchase License Agreement) must be signed by the end user of the service.
Institutional Subscriptions to Collections The listing of Collections available for institutional access is available here. Title by title Orders If you wish to purchase e-book and e-journal content on behalf of your library, click here.

If you wish to purchase e-book and e-journal content personally, go to http://www.torrossastore.com.
Licenses License sample Privacy Data Controller Casalini Libri s.p.a. Type of Data Collected Personal Data that is collected, either independently or through third parties, relate to: Cookies, Usage Data, Name, Surname, Date of Birth, Telephone Number, VAT Number, Company Name, Address, Country, Province, Email and Postal Code.
Other Personal Data collected may be indicated in other sections of this Privacy Policy or in the Statement of Privacy Policy displayed together with the collection of the data.
Personal Data may be voluntarily entered by the User, or collected automatically during use of the website.
Any use of Cookies or other tracking tools by the website or by third party service providers used by this website, unless otherwise specified, is aimed at identifying Users and recording their relative preferences for purposes strictly related to the provision of the service requested by the User.
Failure of the User to provide any Personal Data may prevent this Company from providing its services.
Users assume responsibility for the Personal Data of third parties published or shared via this website and warrant that they have the right to communicate or disseminate them, releasing the Data Controller from any liability toward those third parties.
Means and place of processing collected data Processing Means
The Data Controller processes the Users' Personal Data by adopting appropriate security measures to prevent unauthorized access, dissemination, modification or erasure of Personal Data.
Processing is carried out by using IT and/or telematics tools related to the purposes indicated. In addition to the Data Controller, persons involved in the organization of the service (administrative, commercial, marketing, legal, system administrators) or nominated external parties (such as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies), if required by the Data Controller. The updated list of those responsible may always be requested from the Data Controller.

Place
The Data are processed at the Data Controller's operational headquarters and in any other place where the parties involved in the processing are located.

Time
The Data are processed for the time necessary for performing the service requested by the User or required for the purposes indicated. The User may, at any time, ask for the processing to be interrupted and for the Data to be erased.
Purposes of Processing Collected Data Data concerning the User are collected to allow the Data Controller to provide its services and for the following purposes:
Statistics, User Contacts, Interaction with Social Networks or External Platforms, Remarketing and Behavioral Targeting, Payment Management, Displaying Content from External Platforms.
The types of Personal Data used for each purpose are set out in the specific sections of this document.


1. Statistics
Website traffic data monitoring and analysis services are used to keep track of User behavior.
Google Analytics (Google Inc.) Data usage: to track and examine website usage, reporting, sharing with other services developed by Google.
Google may use the Personal Data collected to contextualize and customize advertisements within its advertising network.
Personal Data Collected: Cookies and Usage Data. Privacy Policy on google.com website.
Tracking conversions of Facebook Ads (Facebook, Inc.)
Use of Data: to track and examine website usage, reporting, reuse of data collected for the Facebook network.
Personal data collected: Cookies and Usage Data. Privacy Policy on the facebook.com website.
Tracking conversions of Google AdWords (Google Inc.)
Use of data: to track and examine website usage, reporting, reuse of data collected for the Google AdWords network.
Personal data collected: Cookies and Usage Data. Privacy Policy on the Google.com website.
Tracking Twitter Ads Conversions (Twitter, Inc.)
Use of data: to track and examine website usage, reporting, reuse of data collected for Twitter.
Personal data collected: Cookies and Usage Data. Privacy Policy on twitter.com website.

2. Contacts with the User
Contact Form
By filling out the contact form with their Data, Users consent to their use in response to the requests of the kind set out in the header of the form.
Personal Data Collected: data set out in the form.
Mailing List or Newsletter
By registering with the mailing list or the newsletter, the User's email address is put on a list to which messages containing information relating to the company's activities may be sent. Users' email addresses may also be added to a list as a result of their registration on the website, following the subscription to a service or after making a purchase.
Personal Data Collected: email, other data set out in the form.
Contact by telephone, messaging services
Users who have provided their telephone number or a messaging ID may be contacted for related commercial or promotional purposes or to answer requests for help.
Personal Data Collected: telephone number, email, messaging ID.
Address management and sending email messages
These services allow a database of contacts (email, telephone or other type) used for communicating with the User to be managed.
These services may also allow us to collect data relating to the date and time messages are displayed by the User, as well as about the User's interaction with them, such as information on clicks on the links inserted in the messages.

3. Interaction with social networks and external platforms
These services allow the User to directly interact with social networks or other external platforms from the pages of the website.
The interactions and information acquired from this website are, in any case, subject to the User's privacy settings and to the place of processing related to any social network or external platform.
If an interaction service with social networks is installed, it is possible, even if Users do not use the service, that it will collect traffic data regarding the pages where it is installed.

4. Remarketing e Behavioral Targeting
These services allow this website and its partners to communicate, optimize and present advertisements based on the User's use of the website.
This is carried out through tracking the Usage Data and the use of Cookies, information that is transferred to the partners to whom the activity is linked.
The information acquired from this website is, in any case, subject to the User's privacy settings and to the place of processing related to each service.

5. Payment Management Payment management services allow the website to process payments by credit card, bank transfer or other instruments. The payment data are processed by the Data Controller exclusively for the purpose indicated by the User during transmission, that is to say, in order to carry out an order; upon completion of the transaction the data will be erased, unless otherwise specifically requested by the user. If the data used for payment are directly acquired from the requested payment service provider, such data will not be processed in any way by this website.
Some of these services may also allow messages to be sent to the User, such as emails containing invoices or notifications regarding payment.
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., that allows the User to make online payments using their PayPal credentials.
Personal Data collected: Various types of data as specified in the Privacy Policy of the service. Privacy Policy on the paypal.com website

6. Display of content from external platforms
These services allow the User to directly display the content hosted on external platforms from the pages of this website and to interact with them.
If a service of this type is installed, it is possible, even if Users do not use the service, to collect traffic data relating to the pages on which it is installed.
Youtube Video Widget (Google)
Youtube is a video content visualization service managed by Google Inc. that allows this website to add such content on its pages.
Personal Data collected: Cookies and Usage Data. Privacy Policy on youtube.com website.
Google Fonts (Google Inc.)
Google Fonts is a visualization service of character styles managed by Google Inc. which allows this website to add such content on its pages.
Personal Data collected: Cookies and usage data. Privacy Policy on google.com website.
Google Maps Widget (Google Inc.)
Google Maps is a map visualization service managed by Google Inc. that allows this website to add such content on its pages.
Personal Data collected: Cookies and usage data. Privacy Policy on google.com website.
How to deny consent to any of the cookies The user may refuse consent to use one or more profiling cookies if the browser or the browser add-ons allow it. For the procedure, refer directly to the documentation of the browser in use.
Further information on data processing Legal defence
The Data Controller may use the User's Personal Data in court proceedings or in the stages leading to their possible institution, to defend itself against any abuse committed by the User in using this service.
Users declare that they are aware that the Data Controller may be required to disclose Data at the request of the public authorities.

Specific information
In addition to the information contained in this Privacy Policy, this website may provide the User with additional and context-related information regarding specific services requested by the User and about the collection and processing of Personal Data.

System logs and maintenance
For requirements linked to operation and maintenance, this website and any third party services used by it may collect system logs, or files that record interactions which may also contain Personal Data, such as the User's IP address.

Information not contained in this Privacy Policy
The Data Controller may, at any time, request more information in relation to the Personal Data processing by using contact information.

Exercise of rights by Users
At any time, data subjects to whom the Personal Data refer have the right to:
  • obtain confirmation about whether the data exists or not
  • learn about its origin and content
  • verify its accuracy
  • ask for its integration, erasure, updating, correction, transformation in anonymous form
  • request that personal data processed in violation of the law be blocked
  • oppose, in any case, for legitimate reasons, their processing.
Requests should be addressed to the Data Controller.
This website does not support "Do Not Track" requests. To learn whether any of the third-party services used support them, the User may consult their Privacy Policies.

Changes to this Privacy Policy The Data Controller reserves the right to make changes to this Privacy Policy at any time by notifying Users of this page. The date of last change to the Privacy Policy is set out at the bottom of the page.
If the changes made to this Privacy Policy are not accepted, Users are required to cease using the website and may request that the Data Controller removes their Personal Data.
Unless otherwise specified, the prior Privacy Policy shall continue to apply to Personal Data collected until then.

DPO (Data Protection Officer) Pursuant to and in accordance with art. 37 of Regulation (EU) 2016/679, concerning the processing of sensitive and/or personal data by this Company, the Data Controller has appointed a Data Protection Officer (DPO). The name of the DPO is kept at the Data Controller's registered office.
Definitions and legal references Personal Data (or Data)
Personal data is constituted by any information relating to a natural person, who is identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

Data Usage
Personal data are collected electronically from the website (or from third party applications that use it), including: IP addresses or computer domain names used by the User who connects to the website, the addresses in URI (Uniform Resource Identifier) notations, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (this is good, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various connotations in time during the visit (for example, the time spent on each page) and the details of the itinerary followed on the website, with particular reference to the sequence of the pages consulted, to the parameters of the operating system and the User's IT environment.

User
The person who uses this website, who must correspond to the interested party or be authorized by the interested party and whose personal data are being processed.

Interested party
The natural or legal person to whom the Personal Data refer.

Data Protection Officer (or Officer)
The natural person, legal person, public administration and any other public body, association or body appointed by the Data Controller to process Personal Data, as set out in this Privacy Policy.

Data Controller (or Controller)
The natural or legal person, public administration and any other public body, association or body to which they are responsible, even together with another owner, for decisions about the purposes, the means of Personal Data processing and the tools used, including security measures, in relation to the operation and use of this website. The Data Controller, unless otherwise specified, is the owner of the website.

Cookies
Small piece of data stored in the User's device.

Legal references
Notice to European Users: this Privacy Policy has been drafted in compliance of the obligations set out in the Regulation (EU) 2016/679.
Copyright Obligations The contents remain exclusively property of the publishers and are subject to current copyright legislation.
Adobe® Reader XI software, or a subsequent version, is necessary for correct viewing and download of texts.

Digital Rights Management (DRM)
Adobe® Reader is required for the consultation of pdf files.
Adobe® Live Cycle technology protects documents, whether these are available for temporary consultation only or for download, by applying the authorisations that have been established by publishers.

Digital Rights
Individual publishers may impose usage limits for documents hosted on the Torrossa and Torrossa Store platforms. These may include:
- the number of times the file may be printed:
- copy/paste options.
The usage permissions for electronic resource available for purchase may be found beside the price information for the single document.

Partners
The Casalini Libri Digital Division collaborates with Banca Sella for all fiscal transactions. Purchases may be made by credit card (Visa, Mastercard and American Express), PayPal, MyBank, bank transfer (limited to Banca Sella account holders) and UP Mobile. We guarantee secure treatment of all data provided.
FAQ
Files
In what format is content available?
Which programs are needed to read and download files?
How can I get Adobe® Reader and what does it cost?
What is a pdf with time limit?
Does your platform use Epub?
Can I download e-books to mobile devices?

Access options
Who can access Torrossa?
What is torrossastore.com?
If I am a library/institutional user, what can I do on the site?
If I am a library/institutional user, can I purchase or download a file that interests me?

Registration
Is it obligatory to register?
What does registering allow me to do?

Purchases
How can I purchase an electronic file?
What if I do not have a credit card or PayPal account?
How can I download a pdf if I am at a shared workstation?
Can I cancel a purchase once payment has been taken?

Access problems
Why can I no longer access the document I had saved in local copy?
Why am I unable to view the PDF file?
I use a Mac. Why can't I view the file?

I use an iPad/iPhone. Why can't I view the file?


Documents
In what format are the documents available?
Content is in pdf format. Depending on the settings chosen by the publisher or by those determined by an eventual institutional subscription to a package of content, the pdf files may or may not be protected.

Which programs are needed to read and download files?
File can be opened and downloaded with Adobe® Reader XI and subsequent versions which is supported by Windows 2000, Windows XP, MacOS X v.10.2.8 and 10.3, and Palm OS 3.0 and successive versions, all platforms supporting Adobe® Reader.
Should you enconter difficulties, please download and install the most recent version of Adobe® Reader. An active internet connection is necessary the first time that the file is opened.
Linux users are requested to download the software from this link

How can I get Adobe® Reader and what does it cost?
You can download Adobe® Reader completely free of charge from the Adobe site.

This is a pdf file with time limit, made available by the publisher to allow users to evaluate the text. Such files may permit users to copy and paste, or print, according to the publisher's permissions policy.

What is a pdf with time limit?
A single-use pdf is a file that cannot be saved but which allows for reading, printing and cutting and pasting of text. Once closed or when a session is automatically refreshed, the single-use pdf is no longer available. This option is valid only for private users.

Does your platform use EPub?
The files hosted on the platform are, at present, available predominantly in DRM-protected PDF format. EPub format will be made available gradually.

Can I download e-books to mobile devices?
The majority of Torrossa-hosted e-books are protected by Adobe DRM. DRM-protected pdf files can be downloaded and viewed on mobile devices with Adobe ® Reader (eg. Android, OS).

Access options
Who can access Torrossa?
www.torrossa.it is a platform developed by Casalini Libri to host scholarly content by publishers from Romance Language countries. Academic libraries purchase or subscribe to content packages on the Torrossa.it platform to grant their users access to the full text content via the library's network. Depending on settings indicated by the library, individuals may also purchase content from the Torrossa.it platform for their own personal use. Alternatively, users should connect to the http://www.torrossastore.com website.

What is torrossastore.com?
torrossastore.com is a platform that offers individuals access to the complete catalogue of full text e-books and e-journals content available from Casalini Libri. The catalogue available at torrossastore.com may vary from that seen on torrossa.it, which is subjects to the institution's licence. A greater range of titles is available through the store.

If I am a library/institutional user, what can I do on the site?
Members of libraries or institutions subscribing to the Torrossa.it platform may freely navigate the site, carry out searches at all levels, access file with time limits, with options to print and copy/paste or download if permitted by the authorisations policy.

If I am a library/institutional user, can I purchase or download a file that interests me?
Users from a recognised website (library or institution) can navigate freely within the Torrossa site. If interested in acquiring a file for personal use, they may purchase it directly from torrossa.it, if the host institution has made this option available. Alternatively, individuals may register or log in to torrossastore.com and proceed with their purchase.

Registration
Is it obligatory to register?
Registration is obligatory if you are a private user or if you are using a computer on a recognised network but you wish to purchase an Ebook for your own personal use. Registration is free of charge. Your personal data is protected according to article L. 196/03 and all subsequent modifications.

What does registering allow me to do?
You are obliged to complete the fields shown in bold. Your email address is required. It not only serves as your identification code but is necessary for the exchange of data between the user and Casalini Libri Digital Divison. Indeed, by receiving data purchased as a file via email, you are able to view the purchased material at a time most convenient to you.

Purchases
How can I purchase an electronic file?
You can purchase files with credit card payment (Visa, Mastercard and American Express). Payments via PayPal, MyBank and UP Mobile are also accepted. Bank trasfer is accepted too only for Banca Sella account holders. All purchases are processed through the website of Banca Sella, guaranteeing the protection of your personal data.

What if I don't have a credit card or PayPal account?
Alternative methods of payment available are UP Mobile, MyBank and, for Banca Sella account holders, bank transfer.

How can I download a file if I am at a shared workstation?
When downloading or purchasing a protected pdf file, the system will send users a message via e-mail containing a link to the document they are acquiring which can be used at the users convenience. Your order section contains the user's order history and links to all files purchased.

Can I cancel a purchase once payment has been taken?
Orders may be canceled and refunded only in the following circumstances:
  • if there is a duplicate purchase and subsequent duplicate charge
  • if the file purchased is defective and cannot be substituted
In no other circumstances may a purchase be cancelled.

Access problems
Why can I no longer access the document I had saved in local copy?
The file may be viewed without an active internet connection for a maximum of ninety days, before the access requires renewal. Please connect to internet and open the file to continue to access this content.

Why am I unable to view the PDF file?
It is necessary to install an updated version of Adobe Reader on your computer or mobile device in order to view PDF files. Please download the most recent version for your operating system from the Adobe website and install all relevant updates. If you access the file directly form a PDF reader, Adobe Reader must be installed as default.
If Adobe Reader is not already installed on you computer, it may be downloaded HERE.

I use a Mac. Why can't I view the file?
If you are accessing the file from Safari, the browser will advise you to install Adobe Reader to view the PDF file. Close the browser and re-open the file. If Adobe Reader is not already installed on your computer, it may be downloaded HERE. Once installed, the browser may be opened and the file downloaded.

I use an iPad/iPhone. Why can't I view the file?
If you are accessing Torrossa from an iPad/iPhone with Adobe Reader already installed, the device will prompt you to "Open with" or "Open iBooks": choose the "Open with" option and select Adobe Reader. If Adobe Reader is not already installed, it is necessary to install it on your device and close the browser. Once installed, the browser may be opened and Torrossa files viewed.
A selection of Torrossa content is available through a dedicated App, which may be downloaded free of charge from iTunes.

Helpdesk Search Help Interactive presentation of search functions (Adobe pdf o Flash Player).

Search Functions
The Torrossa site offers a quick "google like" search function directly on the homepage, in addition to dedicated advanced search page.
Users may also browse the site by subject or author, or by following the links provided in the tag cloud on the homepage.

Search mechanisms
Searches may be made for keywords or phrases.
In the absence of inverted commas, the system will search using the AND Boolean operator. The exact phrase will be searched if inverted commas are used.
Should a search include multiple search terms (eg. Divina Commedia), the system will also search files where the terms appear in a different order (eg. Commedia Divina).

Basic or "google-like" search
The quick search box is positioned immediately below the site logo on the homepage. The default setting "All" will search in all fields, including the full text.
The dropdown menu beside yhe search box allows users to limit searches to title, author, metadata or only full text.
The algorithm used by the Torrossa search engine will show results according to the following order of relevance:
  1. Keyword in title field
  2. Keyword in author field
  3. Keyword in subject or publisher field and other bibliographical fields; keyword or phrase
  4. Keyword in full text

In this way, if the term appears in the title of document A and within the full text of document B, the result for A will be shown above that of B.
We advise using the "Full text" search field should you wish to prioritise the occurences of the keyword within the full text.
Search results may be ordered according to the options given in the dropdown menu, and may be limited to 50 results per page.

Advanced Search
The advanced search option allows for searches to be made across ten fields, which may be selected using the drop-down menus.
The default Booleian operator is set as AND; users may select to use the operators OR, AND NOT, OR NOT.
By clicking the + key on the search page, users may view a second group of search criteria and combine the first search group with a second search group in order to refine searches.
Search fields may be cancelled by clicking on the x if not needed; the change will be saved for the duration of the search session.
Users may set filters to refine their searches, selecting parameters from language of publication, type of document, subject area or LC Classification.
Results are ordered, by default, according to relevance, while users may opt to change the order to "author", "tile" or "year of publication".

Browsing and viewing
The key word cloud on the homepage will also lead users to particular subject areas; the relative importance of each subject is determined by the number of contents contained in the collection.
Clicking on the tab at the left-hand side of the screen, a table opens allowing users to select Subject area or LC classification, or a list of authors and titles from which to begin browsing. This option differs from the key word cloud, as it allows a more precise selection of the subject area (browse by Painting and paintings, rather than The Arts). Search Results
Search results show the type of document available (e-book, periodical issue, part of work or article) and allows users to view the keyword in context for searches made within the full text or all fields. To view the context, open the window "show keyword in context" beside the document entry.
Records are enriched by additional content aimed at helping users to select the works of greater interest to their research: cover images, abstracts, Table of Contents, colophons and title pages.

Search Results > Facets
The search results page shows, on the right, a number of facets which permit users to further filter and refine search results according to the criteria such as type of work (monograph, chapter, journal, issue or article), language, year of publication, author and subject area.

Search Results > Breadcrumb navigation
If facets are used to refine search results, the search criteria applied by the user will be shown at the top of the page.
The "your search" option details the user's original search term, while the label that follows will indicate all filters added subsequently through the facets.

Browser compatibility and accessing documents The site is compatible with the following browsers:
It is possible to view the site through mobile devices with the Windows Mobile, Android and Lion OS operating systems.

Should you experience any problems navigating or visualising the site, please contact us at: torrossa@casalini.it.

Software for viewing and downloading documents
Pdf documents can be downloaded only with Adobe Reader (XI or subsequent versions).
Where the user's system or device offers integrated PDF viewing programs (for example Anteprima for iPad/iPhone/Mac), files must be downloaded using Adobe Reader in order for the PDF to be opened correctly.

Documents can be consulted online via our Torrossa Web Reader. Please make sure that your browsers are updated to the latest versions to take advantage of this option.
Tutorials (PDF) Interactive tutorial on Search Options (view with Adobe pdf or Flash Player)
Interactive utorial for Registered Users (view with Adobe pdf or with Flash Player)
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