Impact of Electronic Services on Users : A Study

• Information

  DESCRIPTION

  263-276 p.

  NOTE

  • Biblioteche e centri informativi adottano servizi nuovi e innovativi per rendere servizi sempre più efficaci ai loro utenti. A seconda dell'esposizione degli utenti a questi servizi, questi ultimi potranno avere tipi di impatto differenti sulle differenti tipologie di utenti. Un impatto positivo avrà come risultato un'attitudine positiva e una certa preferenza per il servizio. L'articolo analizza inoltre i metodi per trasformare un impatto negativo in uno positivo e migliorare i risultati del servizio, così da rafforzare l'uso dei nuovi strumenti introdotti in biblioteca. [Testo dell'editore].
  • In order to render effective services to its users, Libraries and Information Centres adopt and introduce new and innovative services. Depending on the exposure of users to these services, the services themselves will have a different impact on different users. A positive impact results in positive attitudes, and in a consequent preference for that service. The paper discusses these challenges in making users self confident while using library new tools and services, and examines possibile ways to convert negative impact into a positive one, and thereby enhance the use of the newly introduced services in the library. [Publisher's Text].

  KEYWORDS

  • Attitude, Impact, Library services, Preference, Technophobia
• In this issue

  • ISBD and the Semantic Web.
  • Rights Information Infrastructures and Voluntary Stakeholders Agreements in Digital Library Programmes
  • Impact of Electronic Services on Users : A Study
  • Cloud Computing and Libraries : Illusion or Opportunity
  • Biobanks on Balance between Private Property and Commons : patents or Open Data sharing?
  • Class T Economics in Bliss Bibliografic Classification
  • Analysis and Reflections on VIAF, Virtual International Authority File
  • Quick Response Code in Library Services
  • The FRAD Model